Please read the following information.

Terms & Conditions

Use of the Horse Hair Extension web site and purchase of products using the site by you means that you agree to the terms & conditions..


Prices
We try to make sure that the prices on our website are accurate but errors may occur. If we discover an error in pricing of the goods in your order we will inform you as soon as possible using the contact details you supply us and give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you we will treat the order as cancelled). In the event of an order being cancelled, any payment made for the goods will be refunded in full.

All offers are available while stocks last. If we are unable to supply a particular item which you have ordered or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you any money which you have paid.


Payment
Payment for goods is handled by Paypal.

Our trading name is Horse Hair Extensions. You can pay by: Visa or MasterCard credit card or by Switch, Solo or Delta debit card. To ensure that shopping on-line is secure, your credit/debit details will be encrypted to minimise the possibility of someone being able to read your details as they are sent to Paypal over the Internet.


Delivery
Orders outside the UK and France will be at our discretion.

We aim to deliver goods to destinations in the UK and France within 3-7 working days in most circumstances.

Orders are despatched by various couriers. Our deliveries may require a signature and operate between 9am and 5pm on weekdays only, so please specify an address where someone will be able to sign for your goods between these hours.
We are a European based company and all overseas orders must select the overseas shipping method, failure to do so will result in delays to your order.

We will make every effort to deliver within the time stated on our website but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time which we quote for that item, please contact us by email. We will try and ensure that you receive your order, as quickly as possible.